FAQ | BoutiquebyBrendaLee

• Why do I choose your design?
 Bespoke | High-End | Authentic 
Heartfelt emotions will be shared with you
through spiritually handcrafted statement hair jewels and earrings
in nostalgic yet unique modern designs.
Each piece is handcrafted with great care and attention to detail
with only the best materials carefully handpicked.

• Delivery - Free Shipping Worldwide from Australia
 All items are packed in handmade gift bags with all the care in the world for safe transit to your doorstep from Perth, Western Australia.
 Buyers are responsible for any customs and import taxes that may apply. BoutiquebyBrendaLee is not responsible for delays due to customs.

• How long until my order ships?
 We handcraft your pieces to order and will ship your order in about 2-4 weeks.

• Do you accept custom order requests?
 If you would like any variations on our designs or have any questions,
please don't hesitate to contact us via email at brenda@boutiquebybrendalee.com or find the "Chat with Us" button below in the corner to discuss creating your dream piece.

• How do I take care of my headpiece and earrings from your shop?
• Do you accept rush orders?
 Please contact us before purchase for a rush order so we can ensure to meet your deadline. We will do our best to process your order as soon as possible.
• How do I contact you?   
Send an email at brenda@boutiquebybrendalee.com to discuss creating your dream piece. We love to hear from you.
• Can I visit you offline?
BoutiquebyBrendaLee is available online only, and that's how we can offer our high-end designer products at great prices.
• Anything I should know before purchase?
Do not leave your children unattended with small items.
Some of our products may contain small parts.
Please keep in mind that each piece is made by hand and subject to variations from piece to piece with its uniqueness.
Colours may display differently depending on devices and monitor settings.